Your First Visit
Please arrive about 10 minutes early so that you have enough time to fill out a New Patient form.
IMPORTANT: Any form submitted by email must be encrypted, to ensure it is secure. By submitting an unencrypted email form, you are consenting to an unsecured email. Alternatively, please print off the form, complete it, and bring it to our office.*
Initial Examination & Treatment Plan
Once you're in the dental chair, your dentists will begin by looking over your medical and dental history. Your exam will include a thorough review of your gums, teeth, bite and jaw, an oral cancer screening and any required X-rays.
Based on your history and what we discover during your exam, your dentist will develop a treatment plan tailored to your needs. Your dentist will then provide you the opportunity to ask any questions you may have about your dental health and treatment options.
Insurance & Payment Methods
At Main Street Dental, we'll help you navigate our options for payment and insurance, so you can focus on achieving your dental goals.
Insurance Claims
We offer direct billing your insurance company to make payment convenient and streamlined.
Our administrative team is happy to assist you in understanding your insurance plan and payment options better.
Payment Methods
The full treatment cost must be paid at the time of your appointment. We accept payment by cash, cheque, debit or most major credit cards.
Office FAQS
Read the FAQs to learn more about what to expect at Main Street Dental.
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Is your clinic accessible by transit?
Yes. We are easily accessible by public transit with the 10N Carlisle bus.
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What features does your clinic offer?
Our clinic offers a number of features, including:
- Convenient Hours
- A Wheelchair Accessible Entrance
- Free On-site Parking
- Comfortable Seating
- Phone Call Appointment Reminders
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How can I book an appointment?
To book an appointment at Main Street Dental, please contact our office during our regular business hours and our receptionist will book you in at a convenient time.
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How do I cancel or reschedule an appointment?
In order to cancel or reschedule your appointment, please call us. Letting us know about a change of plans as soon as possible allows us to offer the space in our schedule to another patient or those with dental emergencies.
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Do you offer appointment reminders?
In the days prior to your appointment, you will receive automated phone appointment reminders from our office. If you need to cancel or reschedule an appointment, please call us as soon as possible to give us a heads-up.
Support for Anxious Patients
Anxiety or fear of the dentist is quite common and can lead to a lot of people not getting the dental care they may need. If this sounds like you, you're not alone.
The team at Main Street Dental has a variety of practices in place, including dental sedation options, to help you relax during your next dental appointment.